Privacy Policy
We may revise this Privacy Policy periodically to mirror changes in our practices, legal obligations, or other operational considerations. We will alert you to any material modifications by posting the updated policy on this page and revising the “Last Updated” date. Your continued use of the Services after such amendments constitutes your acceptance of the revised policy.
We gather and utilize personal information to administer, deliver, and enhance our Services, such as processing transactions, completing orders, administering subscriptions, corresponding with you, as well as to ensure security and comply with legal requirements.
The personal information we collect generally falls within the following categories:
1. Information Collected Directly from You
1.1 Identifiers & Contact Details: including your name, email address, shipping and billing addresses, and telephone number when you register an account, place an order, or reach out to us.
1.2 Commercial Data: records of products you have purchased, acquired, or considered, along with your subscription preferences.
1.3 Payment Details: such as credit/debit card information or PayPal email address. All payment card details are processed and stored by our secure, PCI-compliant third-party payment processors, rather than on our own servers.
1.4 Account Login Credentials: your selected username and password.
1.5 Voluntary Correspondence & Health Information: any information you voluntarily provide when contacting customer support (e.g., wellness objectives or health-related context relevant to your request).
2. Information Collected Regarding Your Usage
2.1 Device & Technical Information: including your IP address, browser type, operating system, and device identifiers when you engage with the Site.
2.2 Browsing & Interaction Information: details about your usage behaviors, including pages viewed, links clicked, products browsed, and the dates and times of your visits.
3. Information Obtained from Third Parties We may receive limited information about you from reliable third-party services, including:
3.1 Payment Processors: verification of your payment status and limited transaction information.
3.2 Analytics Providers: aggregated or anonymized data regarding Site traffic and usage trends.
3.3 Marketing Partners: technical information (such as cookies) from our advertising partners to assess campaign performance.
We process your personal information for the following business and commercial purposes:
1.Fulfilling Orders & Providing Services: To process and deliver your orders, administer your account, and offer customer assistance.
2.Managing Subscriptions: To activate, oversee, and process payments for your recurring subscription plan.
3.Communication: To send you transaction-related messages (order confirmations, shipping updates, subscription renewal reminders) and, with your consent, marketing communications about products, promotions and updates.
4.Improving Services: To analyze usage of our Services, troubleshoot issues, and conduct research to enhance functionality and user experience.
5. Security & Fraud Prevention: To monitor and protect the security of our Services, prevent fraudulent transactions, and comply with legal and regulatory obligations.
We will not sell or lease your personal information. We may share such information only in the following restricted situations:
1.Service Providers: To reliable third-party vendors that provide services on our behalf pursuant to strict confidentiality agreements (including payment processing, order fulfillment, email delivery, web hosting and data analytics).
2.Legal Compliance & Protection: To adhere to applicable laws, regulations, legal proceedings or valid governmental demands, as well as to safeguard the rights, property and safety of Gynable, our users and other parties.
3. Business Transfers: In relation to a corporate transaction, including a merger, sale of corporate assets, financing, or acquisition of all or a portion of our business.